VuelaDescubre.com Cruise Terms and Conditions
1. Introduction Welcome to VuelaDescubre.com! By booking a cruise through our website, you agree to comply with and be bound by the following terms and conditions. Please read them carefully before making your reservation.
2. Booking and Payment
- All bookings are subject to availability and confirmation.
- A deposit or full payment may be required at the time of booking, depending on the cruise line's policy.
- Final payment must be made by the due date specified at the time of booking. Failure to pay on time may result in cancellation of the reservation and forfeiture of any deposit paid.
3. Pricing and Inclusions
- Prices are quoted in US dollars and are per person, based on double occupancy unless otherwise specified.
- Prices include accommodation, meals, entertainment, and specified activities on board the cruise ship. Additional expenses such as shore excursions, gratuities, and personal expenses are not included unless explicitly stated.
- VuelaDescubre.com reserves the right to correct any pricing errors or omissions and to change or update prices at any time without prior notice.
4. Cancellation and Refunds
- Cancellation policies vary by cruise line and fare type. Specific details will be provided at the time of booking.
- Cancellation fees may apply and will be deducted from any refund due. In some cases, refunds may not be available for certain types of fares or promotions.
- Travel insurance is highly recommended to protect against unexpected cancellations.
5. Changes and Amendments
- Changes to bookings may be possible but are subject to availability and the cruise line's policies. Additional fees may apply.
- Name changes, cabin upgrades, and date changes are examples of amendments that may incur additional charges.
6. Travel Documents and Requirements
- Passengers are responsible for ensuring they have valid passports, visas, and any other required travel documents.
- Some countries require passports to be valid for at least six months beyond the date of travel. It is the passenger's responsibility to verify and comply with these requirements.
- VuelaDescubre.com is not responsible for any travel restrictions or denied boarding due to insufficient documentation.
7. Health and Safety
- Passengers must comply with all health and safety protocols established by the cruise line and relevant authorities.
- Any health issues or special requirements should be disclosed at the time of booking.
- Passengers with contagious illnesses or who have been exposed to contagious illnesses may be denied boarding or required to disembark.
8. Liability and Responsibility
- VuelaDescubre.com acts only as an intermediary between passengers and cruise lines. We are not responsible for any acts, omissions, or defaults of the cruise lines or other service providers.
- Passengers acknowledge that travel involves inherent risks, and VuelaDescubre.com is not liable for any injury, loss, damage, or expense arising from the use of the cruise services.
9. Force Majeure
- VuelaDescubre.com is not liable for any failure to perform its obligations due to events beyond its control, including but not limited to natural disasters, acts of terrorism, war, strikes, or government actions.
10. Governing Law and Jurisdiction
- These terms and conditions are governed by and construed in accordance with the laws of the state in which VuelaDescubre.com is registered.
- Any disputes arising out of or in connection with these terms and conditions shall be subject to the exclusive jurisdiction of the courts of that state.
11. Changes to Terms and Conditions
- VuelaDescubre.com reserves the right to modify or update these terms and conditions at any time without prior notice. It is the passenger's responsibility to review these terms and conditions regularly.
12. Contact Information
- For any questions or concerns regarding these terms and conditions, please contact our customer service team at [[email protected]] or [(844) 715-1009].